Thank you for visiting our website. By visiting and continuing to browse and access this website, you agree to be bound by these Terms and Conditions. You agree to indemnify and hold harmless Salty Seaweed (Aust) Pty Ltd (“Salty Seaweed”), its officers, directors, employees, agents, licensors and suppliers from and against all losses, expenses, damages, legal fees and costs, resulting from any violation of these terms and conditions or any activity related to your account (including any negligent or misconduct) by you or any other person accessing this side through your account. 

If you do not agree, please stop using this website. Salty Seaweed reserves the right to update and revise these terms and conditions without notice.

OWNERSHIP

This website is owned and managed by Salty Seaweed. Unless otherwise stated, the Website and its contents are the express property of Salty Seaweed and Salty Seaweed reserves all its rights in relation to this property. The website and the products sold are intended for your personal, non-commercial use only.

APPLICABLE LAW

These Terms and Conditions shall be governed by and construed in accordance with the laws of the state of VIC, Australia and shall be subject to the non-exclusive jurisdiction of the courts of VIC, Australia.

Salty Seaweed is not liable for delays in performing any obligations under these terms and conditions caused by circumstances beyond our reasonable control including, but not limited to, catastrophes, fire, internal or external strike, wars, terrorists acts, internal or external breakdowns or failure, and, in general, any event not allowing orders to be processed properly. Salty Seaweed will work hard to perform its obligations within a reasonable extension of time. 

RESERVATIONS

The products on sale on our Website are intended solely for purchase and personal use by customers. A customer must not commercially resell any product acquired from us. It is generally a specific term of our arrangements with suppliers that product sold by us will only be sold to customers for their personal use and will not be commercially resold. The customer must indemnify us for all or any loss or liability arising from any breach of this provision.

Salty Seaweed works hard to present the products on our Website as accurately as possible. As much as we try to avoid it, on some occasions the information on our Website may contain inaccuracies or may not be complete. We reserve the right to remove any product from sale, correct any errors and to change or update information at any time without prior notice.

Given the nature of the presentation of the products on the web and different types of displays and screens in use, colours, textures and fabrics shown on our Websites may slightly differ from the actual item. If the product does not meet your expectations you may return it to us in accordance with our return policy.

SITE-PROVIDED EMAIL AND COMMUNICATION

You may not use our Website for any purpose that is unlawful or prohibited by these Terms and Conditions, or to solicit the performance of any illegal activity or other activity, which infringes the rights of Salty Seaweed or others.

Our Website may provide members with the ability to post messages on the Website and send email messages to others. Salty Seaweed is under no obligation to review any messages; information or content posted on the Website by users and assumes no responsibility or liability relating to any such content. You agree not to use the Website to post content or other communications that contain (a) political or otherwise unlawful, abusive or obscene content; (b) advertisements of any kind; (c) personal information (such as tax file numbers, addresses, birth dates, phone numbers, etc.); (d) confidential information of Salty Seaweed, the Website or affiliates; (e) any spam, chain letters, pyramid schemes, contests or promotional material; (f) messages that offer unauthorized downloads of any copyrighted or private information; and (g) information similar or related to the foregoing.

You further agree not to send email invitations to join Salty Seaweed customers to people who do not know you or who are unlikely to recognize you as a known contact.

Not with standing any other rights or restrictions in these Terms and Conditions, you may not use the Website to: a) send unsolicited commercial e-mails, b) invade the privacy or violate any personal or proprietary right (including intellectual property rights) of any person or entity; c) misrepresent the identity of a user or use a false e-mail address; d) impersonate any other person, including but not limited to, a registered user of this Site or an employee of Salty Seaweed; e) conduct fraudulent activities; or g) collect or harvest information regarding other users of the Website for any reason.

YOUR ORDER

Once you have placed and confirmed your order, we will confirm the receipt of your order and provide you with an order number via email. We reserve the right to accept or reject your order at any time for any reason including, but not limited to, the unavailability of any product, an error in the price or product description, or an error in your order. In the event that we cancel your order, we will provide a full refund of any payment received.

While we work hard to fulfil all your orders, accepting your order is not a legally binding obligation to fulfil the order. The order will be fulfilled by delivery of the product ordered (or any agreed substitute product).

We may restrict sales quantities to each member to normal household quantities in order to enable all of our members to have a chance of purchasing the products they desire.

In an effort to prevent fraudulent use of credit cards or other payment options, we will make reasonable efforts to validate the legitimacy of the order and/or the cardholder’s identity, which may include requesting proof of identity. However, we do not guarantee that we can prevent the fraudulent use of such information by unauthorised third parties. In instances of high value orders being placed and/or where we suspect your card may be at risk of fraudulent use, we will follow internal company procedures to confirm the order is bona fide. Where we cannot reasonably rule out fraudulent card use prior to processing your order, we may decide to cancel the order (notifying you via email).

The final invoice will be placed in your orders when they are shipped out. 

PRIVACY

Any personal information that you submit will be protected by our secure server.

We might, on occasions, use this information to notify you of any important changes to our site or any special promotions that may be of interest to you. However, saltyseaweedshop.com will not sell or trade your personal information to any third party organisations or individuals without your consent other than third party suppliers in the delivery of services you have agreed to accept from saltyseaweedshop.com or if we are requested to do so by a law enforcement agency in relation to a suspected breach of any law.

By using the saltyseaweedshop.com site, you are consenting to the collection of information by saltyseaweedshop.com

If any changes to these policies occur, we will notify our customers by updating this section of our website.

Please refer to out Privacy Policy for more information

FREE EXPRESS SHIPPING ON ALL ORDERS AUSTRALIA WIDE

Salty Seaweed is offering free express shipping on all orders within Australia. There is no promotion code required for this, as the shipping fee will be automatically deducted at the checkout for all qualifying orders.

Terms and Conditions:

Valid for all Australian orders ONLY

Valid on all items

CUSTOMS AND DUTY FREE CHARGES

International orders may be subject to local charges such as taxes and duties. As the recipient of the goods, you the customer are liable for all import duties, customs, taxes and associated fees levied by competent authorities of the shipping destination, and payment of these charges may be required for customers order to be released from customs. If you refuse to pay these charges your parcel may be classified as abandoned. You agree that salty seaweed will not be held responsible for any loss of funds or goods as a result of your parcel being returned to Australia or deemed to have been abandoned.

Salty Seaweed has no control over any charges that may be imposed by authorities in your country on your order, and cannot predict what those charges may be. Salty Seaweed will not be held responsible for any additional charges on customers’ orders, nor can Salty Seaweed accept a return of the order in this case.

Customs policies vary from country to country – please contact your local customs office for further information on your country’s laws.

Salty Seaweed cannot mark international orders as a gift in order to bypass or reduce any customs fees as this is an illegal practice.

PAYMENT

Salty Seaweed can only accept payments by Credit Card or PayPal. The accepted Credit Cards are Visa, MasterCard and American Express. Payment must be made with the order, if the order does not proceed, payment will be refunded (not including shipping and delivery costs incurred at the time of cancellation).

The invoice will be sent with your order. You will also receive a confirmation email confirming your order.

PAYMENT SECURITY

Personal information (address, Credit Card number, Account number, etc.) is encrypted by a 128/256bit SSL connection in an attempt to stop your information being intercepted or read by unauthorised persons. However we do not warrant that our efforts will be successful. Salty Seaweed has no access to your bank data, and we do not store your bank or Credit Card information. Any cards saved at checkout are stored by our payment gateway provider.

Salty Seaweed will not be responsible for any damages, consequential losses (whether direct or indirect) suffered by a member whose credit card is fraudulently used or is used in an unauthorised manner.

Salty Seaweed is not liable for any damage caused on your computer equipment arising from computer viruses, worms, spyware programs, or likewise because of connecting to the Websites. Please ensure your Anti- Virus software, firewalls and other protection programs are kept up-to-date.

SUPPLY AND DELIVERY OF YOUR PURCHASES

Salty Seaweed Ships Worldwide.

Please ensure that the shipping address you enter is correct. For some products such as larger items to a PO box is not possible.

The delivery of your package may take up to 4 weeks subject to stock availability and due to our business model.

You can check your order status at any time under our Shipping Policy” and “FAQ

Unless otherwise stated orders will be delivered during normal business hours between 8am and 5pm excluding weekends and public holidays and need to be signed for. It is a good idea to enter a delivery address at which someone will be present to accept the goods at this time; for example your workplace. If there is no one present at the delivery location who is entitled to accept and sign for the delivery, a card will be left in your letterbox informing you about the incomplete delivery and where to pick your parcels up. If Australia Post or our courier delivers the product to your nominated delivery address and it is signed for by an individual who states that they are authorised to sign for your parcel then it is deemed to be a successful delivery. (No credit or refund will be available to you if your parcel is signed for after it was delivered to your nominated address). Parcels will usually be available for pick up at your nearest Post Office for 7 days unless you are informed otherwise. In cases where the parcel is not picked up or has an incorrect delivery address, the item will be returned to Salty Seaweed. We will attempt redelivery once the delivery address has been confirmed, subject to a redelivery fee, or else pay a credit refund on returned items. We do not provide bank refunds on returned items or postage costs of returned items.

If the product has been damaged in Transit please inform Salty Seaweed immediately and provide pictures if possible.

In cases where you have provided authority to leave a parcel without your signature, Salty Seaweeed shall not be liable for any direct or indirect loss or damage caused. Salty Seaweed absolves all risk from the point that the parcel/s arrive at your nominated delivery address.

GUARANTEE AND AFTER-SALES SERVICE

All products sold by Salty Seaweed are covered by a standard guarantee against hidden defects, provided by Salty Seaweed Manufacturers.

To benefit from this guarantee, please contact Salty Seaweed prior to returning the product to Salty Seaweed. When you return the product to Salty Seaweed make sure to include the invoice. Salty Seaweed will attempt to exchange and return the product to you. However, given the short-term sales campaigns we conduct and the fact that we only stock limited quantities, this may not be possible. In this case we will either offer you a similar product or the reimbursement of the purchase price of the initial product.

COPYRIGHT AND TRADEMARK INFORMATION

The entire content of the Websites, including, but not limited to, text, design, graphics, interfaces or code and the selection and arrangements thereof is copyright 2016 of Salty Seaweed and may not be copied, used, published or disseminated in any way by any person, without the prior written permission of Salty Seaweed.

All trademarks, service marks, and trade names (collectively the “Marks”) are trademarks or Registered trademarks of and are proprietary to Salty Seaweed or other respective owners that have granted Salty Seaweed the right and license to use such Marks.

The name of Salty Seaweed, www.saltyseaweedshop.com, www.saltyseaweed.com.au, www.saltyseaweed.com, Saltyseaweedshop.com.au, Salty Seaweed Pty Ltd or Salty Seaweed (Australia) pty ltd or any of the above trademarks or logos (for example SS logo) may not be used by others in any way without specific, written prior permission. The information contained in the Website is subject to change without notice. We are not responsible for typographical, technical, or descriptive Errors of products herein.

LIABILITY

To the extent permitted by law, Salty Seaweed will not be liable for any loss of income, loss of profits, loss of contracts, loss of data or for any indirect or consequential loss or damage of any kind whether caused by wrongful acts (including negligence), breach of contract or otherwise. Our maximum aggregate liability for any product supplied to you shall in no circumstances exceed the stated value of the product at the time of purchase, and we reserve the right to pay such amount to you in total satisfaction of any claim you may have against us.

VOUCHERS

Salty Seaweed Vouchers (including but not limited to; hard-copy and/or digital gift or promotional vouchers, promotional codes, credits) are personal to the Member receiving them.

Salty Seaweed vouchers are not transferable have no monetary value and under no circumstances can they be converted into currency. The use of a Salty Seaweed Voucher requires the total value of the order to be higher than the monetary value of the discount given by the Salty Seaweed Voucher.

Salty Seaweed reserves the right to specify a minimum spend for which Salty Seaweed Vouchers are permitted to be used. In this case, the monetary value of the order (excluding delivery costs) has to be higher than the minimum spent. Only 1 Salty Seaweed Voucher can be used per member per sales event. Salty Seaweed reserves the right to cancel Vouchers if they were improperly obtained, including but not limited to violation of the Salty Seaweed Terms and Conditions.

In addition to the above, if you purchase or receive a Gift Card from Salty Seaweed or a third-party recipient, the value on the Gift Card will be added using a voucher code at checkout. There is no requirement for a minimum spend when using these specific credits and the credits may be applied towards multiple purchases. Printed or hard copy Gift Cards will expire in accordance with the date provided on the Gift Card whereas digital Gift Cards (whereby Salty Seaweed generates the Gift Card digitally and sends it to the member’s email address) will be valid for 12 months from the purchase date of the digital Gift Card.

In order to apply the credit from a Voucher or Gift Card (digital or hard copy) members will be prohibited from using any additional promotional discounts, credits, promotional codes or credits from additional gift cards (hard copy or digital).

Promotional codes and existing credits cannot in any circumstances be used to purchase gift vouchers in full or as part-payment.

RETURN POLICY

As a customer of Salty Seaweed you have the opportunity to return you’re chosen product if you have changed your mind, the product doesn’t fit, your choice does not meet your expectations or if the product is faulty.

After receiving the product, you have 14 days to contact Salty Seaweed via the “Contact” section of the Websites to be eligible for a return of the product.

After checking your return request, we will send you a confirmation email.

The product must be returned to Salty Seaweed within 14 days of purchasing the item. After receiving the product we assess the returned goods and may or may not offer a credit depending on their condition. For example, clothing items may not be refunded if they have been worn, or if sewing tags have been removed.

In order to credit you for your returned items, we expect the purchased items to be returned in brand new condition. This includes the return of the original packaging and labels and tags still being attached to the items.

Once it/they has/have been returned and accepted, we will refund you in store credit for the products (less the original shipping fee). When we issue the credit, we will send you a further confirmation email.

Because we have limited stock available, we may not be able to offer an exchange for example a different colour or size.

If you have received faulty or damaged products, please contact us via the “contact” section of the Website and we will arrange the return from you, as well as a full refund of the products. Subject to our acceptance of the existence of any fault in relation to any item, we will credit your method of Payment including shipping costs for delivery and, if applicable, return of the faulty item. If you would prefer a refund in store credit, please let us know.

At times there may be delays in crediting your Credit Card, which are caused by the issuing bank. Please contact us if you have not received your credit within 21 days. 

DISCLAIMER

By accessing our website, or placing an order through the website, you assume all associated risk, including but not limited to the risk to your computer, tablet, mobile device, software or data may be damaged by any virus or malicious bug transmitted by this website or any third party website.  

Salty Seaweed disclaims all liability to the fullest extent permitted by legislation for any injury, loss, or damaged suffered in relation to a product purchased through its website. In the event of such injury, loss or damage, the maximum aggregate liability of Salty Seaweed will be the value of the item purchased. 

If you have any questions regarding these terms and conditions, please do not hesitate to contact us on info@saltyseaweed@gmail.com

ACCURACY

Salty Seaweed endeavors to present the most recent, accurate and reliable information on our website at all times. However there may be rare occasions when some of the information features (e.g. colour, fit or price) incomplete or inaccurate data.

Salty Seaweed reserves the right to amend errors or to update product information at any time without notice. In the event any information about a product is incorrect (e.g. size, quality, material, price etc), Salty Seaweed reserves the right to refuse or cancel any order placed for that incorrectly described item. In the event of such a refusal or cancellation of an order and your chosen payment method has been charged, Salty Seaweed shall issue a credit to that chosen payment method in the amount of the cancelled order.